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ZOEVACOSMETICS COM

We usually process your order within 1&#x2013;2 working days (Monday to Friday). As soon as it&apos;s on its way, you&apos;ll receive a shipping confirmation with your tracking link.Delivery time depends on your country:<ul><li>Germany: 2&#x2013;3 working days (Express 1&#x2013;2)</li><li>France: 2&#x2013;3 working days, also to a pickup point (Express 1&#x2013;2)</li><li>Austria, Belgium, Italy, Netherlands, Portugal, Spain, Switzerland: 3&#x2013;5 working days, to a pickup point 3&#x2013;4 (Express 2&#x2013;3)</li><li>Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Sweden: 5&#x2013;7 working days (Express 2&#x2013;3)</li><li>Canada, UAE: 5&#x2013;8 working days (Express 2&#x2013;3)</li><li>Israel, Kuwait, Qatar, Saudi Arabia: 7&#x2013;10 working days (Express 3&#x2013;5) &#x2013; shipping is currently suspended due to flight disruptions.</li><li>Australia, New Zealand: 10&#x2013;14 working days (Express 5&#x2013;7)</li><li>USA: 4&#x2013;5 working days</li></ul>Weekends and public holidays are not included. During particularly busy weeks, delivery may take a little longer. You&apos;ll find all details on shipping methods and costs in our <a href="https://zoevacosmetics.com/en/policies/shipping-policy" target="_blank" rel="noopener noreferrer">shipping information</a>.Ordering from the UK? Please visit our UK shop at <a href="https://zoevacosmetics.co.uk" target="_blank" rel="noopener noreferrer">zoevacosmetics.co.uk</a>.

We usually process your order within 1–2 working days. Delivery time depends on your country – here's an overview of all delivery times.

How long does delivery take?

SHIPPING & DELIVERY

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ORDERS & PAYMENT OPTIONS

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Does ZOEVA offer express shipping or other shipping options?

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I have not received a shipping confirmation.

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My parcel arrived damaged or items are missing.

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RETURNS & COMPLAINTS

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CUSTOMER ACCOUNT

Will items be restocked that are currently sold out?

Which ingredients are used to manufacture ZOEVA products?

Does ZOEVA test on animals?

How are ZOEVA products tested?

The colour or shade of the product I purchased appears different to what I expected.

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What should I do if a lip product causes dryness or irritation?

Why doesn’t my product last as long as I expected?

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GENERAL PRODUCT INFORMATION

Velvet Love Eyeliner

EyeSwipe Longwear Cream Eyeshadow Stick

Ooh la Lash Length & Lift Tubing Mascara

Pout Perfect Lip & Cheek Pencil

Brushes

Baby Fresh Eyes Under Eye Brightening Patches

Velvet Love Blush Balm

PRODUCT HELP & GUIDANCE

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Do you have a makeup artist program or does ZOEVA offer discounts for professionals?

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How long does delivery take?Updated 5 hours ago