Can I change the shipping address of an order previously placed?Updated 3 hours ago

Please double-check your details in the last step of checkout. If a mistake has slipped in anyway, we're happy to help.

As long as your order hasn't been prepared for shipping yet, we can update your delivery address – this is possible within the same country. Simply email us at [email protected] with your order number, your full name and the new address. We'll check this for you straight away and get back to you.

If you chose delivery to a pickup point, we're unfortunately unable to change the selected pickup point afterwards.

If you've already received a shipping confirmation, we're unfortunately no longer able to change the address on our side. In this case, please get in touch with our Customer Care Team at [email protected] and we'll discuss the next steps with you.